Long before lightning slashes the sky or thunder rumbles become audible, ComEd’s Emergency Preparedness teams assemble—standing ready to mitigate storm-related outages.
Day and night, every day of the year, professionals at ComEd’s Operations Control Center (OCC) monitor conditions for the 400 northern Illinois municipalities it serves. When thunderstorms, high winds, tornadoes, extreme heat, hailstorms, icy conditions or other weather anomalies threatening outages are forecasted, ComEd’s OCC blasts emergency notifications to various departments.
Rapidly, ComEd beefs up its volume of customer service reps, system operators, dispatchers, construction crews and other emergency response teams to identify and combat outages.