Other common schemes involve imposters posing as ComEd employees to gain entry to a customer’s home to steal belongings. Some scammers, using technology to make their calls appear to come from a ComEd phone number, threaten to turn off a customer’s service unless they make a direct payment with a prepaid cash card. In other attempts, scammers send emails to businesses and request that they send ComEd payments to bogus payment sites.
1. ComEd will never call or come to your home or business to:
Sell you electricity
Ask for immediate payment with a prepaid cash card or cryptocurrency such as bitcoin
Ask for your account number or other personal information such as Social Security Number or Tax Identification Number
Ask to see your energy bill
2. To identify an actual ComEd employee, remember:
All ComEd field employees wear a uniform, including shirt and safety vest, with the ComEd logo.
ComEd employees visibly display a company ID badge with the ComEd logo and employee’s name.
Any customer who is unsure whether a visitor or caller is a ComEd employee or believes he or she has been a target or victim of a scam should call 1-800-EDISON-1 (1-800-334-7661) immediately. To learn more, visit ComEd.com/ScamAlert