Supporting Customers

How low can you go?

December 8, 2022

ComEd residential bills are some of the lowest in the country – and we’re working to help homeowners and renters drive their bills even lower.

The average total monthly ComEd bill in the fourth quarter of 2022 was lower than the average charges paid by customers in 49 out of 50 U.S. states in 2021, based on the latest information from the U.S. Energy Information Administration (EIA). And ComEd’s work to manage costs contributed to Illinois having the lowest average 2021 bill in the Midwest for a tenth year in a row and among the five lowest in the U.S. last year, according to a recent announcement by the Citizens Utility Board.

“ComEd is working to support customers through reliable, clean, and affordable energy,” said ComEd CEO Gil Quiniones. “We’ve worked over the last decade to control costs while focusing on enabling more clean energy and improving the overall reliability of our grid. Our investments are providing our customers with the best electric value in the nation.”

But ComEd recognizes there’s more it can do. The electric company is actively working to help customers reduce their energy usage so they can save more money. The award-winning ComEd Energy Efficiency Program, which is funded in compliance with state law, is one of the largest programs in the nation offering residents, businesses and the public sector a variety of options that help them cut back on their energy use, which reduces energy bills and helps the environment.

Since the program’s launch in 2008, customers have saved more than $7 billion on their energy bills, or, on average, about $1,750, which is enough to cover the cost of an average residential energy bill for 19 months. In addition, the program has helped reduce from the air nearly 55 billion pounds of carbon emissions that contribute to climate change, which is the equivalent of removing more than 5.4 million cars off the road for one year or planting more than 30 million acres of trees.

For anyone facing difficulty paying their electric bill, ComEd offers a range of assistance options to help, including financial assistance, deferred payment arrangements and other flexible payment options. To make it easier for customers to know their options, ComEd offers its Smart Assistance Manager (SAM), an online self-service tool that can match customers with payment-assistance programs and energy-efficiency offerings to help them manage their electric bills.

For more information on how ComEd helps customers save money and energy, visit for residential customers and for business customers.