Supporting Customers

Are you ready for the unexpected?

September 16, 2019

Although it’s hard to predict when an emergency or disaster will strike, one thing you can be sure of is how prepared you are.

National Preparedness Month is recognized each September to promote family and community disaster and emergency planning. ComEd is observing the month to highlight the importance of preparing for severe weather, which can cause power outages.

To help customers plan and prepare for outages, ComEd recommends putting together an emergency power outage kit. Here’s what to include:

                    List provided by the Edison Electric Institute, an association that represents U.S. investor-owned electric companies.


Other tips when planning and preparing for severe weather:

  • Identify an alternate location for you and your  family in case of an extended outage.
  • Review the manufacturer’s instructions for safe operation of your generator. Do not connect a generator directly to your home’s wiring. Never use a generator indoors or any enclosed area.
  • Follow the advice of local emergency management officials.
  • Stay away from any storm-damaged electrical equipment, especially downed lines. Always assume downed lines are energized. Report a downed wire immediately by calling 1-800-334-7661

If severe storms hit, you can stay informed with ComEd’s interactive outage map and mobile app. These digital resources provide information about outages across the company’s system and estimates of how when power will be restored.