Don’t be fooled by COVID-19 scamsApril 1, 2020
It’s April Fools’ Day, but scammers are out every day – especially now. While people are focused on staying healthy during the COVID-19 pandemic, scammers are using it as an opportunity to target their next victim.
To help customers identify COVID-19 and energy-related scams, ComEd offers these tips:
- Imposters posing as ComEd employees may use COVID-19 as an excuse to take advantage of individuals and small businesses.
- These scammers may call or show up at customer homes demanding immediate payment to avoid service shutoff.
- The World Health Organization (WHO) has warned that scammers are taking advantage of the COVID-19 outbreak to send phishing emails, texts and social media posts.
Please keep in mind:
ComEd will never come to a customer’s home or business to:
- Demand a payment.
- Ask for immediate payment with a prepaid cash card.
- Ask for their ComEd account number or other personal information, such as a driver’s license number.
ComEd will never call a customer to:
- Ask for their account number.
- Ask for personal information such as their Social Security number or bank information.
- Ask them to make a direct payment with a prepaid cash card.
To identify an actual ComEd employee, remember:
- All ComEd field employees wear a uniform with the ComEd logo, including shirt and safety vest.
- ComEd employees visibly display a company ID badge with the ComEd logo and employee’s name.
If you feel you’ve been a victim of a scam or scam attempt, call ComEd immediately at 800-334-7661. For more tips on identifying energy-related scams, visit ComEd.com/ScamAlert.